Shipping Policy

We ship worldwide. Orders are carefully packed and delivered according to the policy below. Pre-order items follow the timing shown on the product page whenever available.

Free Shipping

We offer free worldwide shipping on orders over $30. Orders below $30 will have shipping fees calculated at checkout.

Processing Time

Orders are typically processed within 3–7 business days after payment is confirmed. Orders are not processed on weekends or public holidays.

Estimated Delivery Time

United States, Canada, and Southeast Asia: 7–14 business days
Europe: 10–20 business days
Rest of world: 14–21 business days

These are transit estimates only and do not include any pre-order wait shown on the product page.

Pre-order Items

Some items may be offered as pre-orders. Estimated shipping or arrival timing will be shown on the product page whenever available.

Mixed Orders

If your order includes both in-stock and pre-order items, shipping arrangements will be handled according to the product page instructions where applicable. If you are unsure about a specific order, please contact us before placing it.

Tracking

Once your order has shipped, you will receive a tracking number by email.

Customs & Duties

International orders may be subject to customs fees, import duties, or local taxes charged by the destination country. These charges are the buyer’s responsibility and are not included in our product prices or shipping fees.

Delays

Delivery times are estimates only and may be affected by customs processing, weather, courier delays, or peak season demand. If your package is significantly delayed, please contact us at support@zzzerofans.com and we’ll do our best to help.